Skills

Thanks to our relational experience, we propose to optimize your image and your know-how.

Polyglot

Reach the whole world

Our geographical location allows us to offer you real international platforms. With suitable profiles who have a perfect command of the language of their country of origin. French, English, Spanish, German, Dutch, Russian, Portuguese.

Assets by elyam

Human

High-level recruitment, with experienced salespeople.
Ongoing training provided by the greatest experts in customer relations.

Technical

ELYAM Call Center has an HP network, equipped with an IP "CONTACT CENTER" infrastructure based on a multi-channel solution - multi CRM in full service allowing us to benefit from several advantages:

  • Speed of deployment
  • Server security and redundancy
  • Data Privacy
  • Active and passive remote listening
  • Call recording, powerful CRM, chat, co-browsing, IVR

    • Dedicated team

    Each team is supervised by a Manager who oversees the progress of the mission and the achievement of the objectives set. He ensures a perfect link between the client and ELYAM.