Offer
A complete service panel for personalized support
Salespeople
- Project detection
In perfect harmony with your commercial strategy, we take care of prospecting in order to bring up targeted projects concerning your activity.
- Making appointments
We optimize the agendas of your sales representatives, by taking for them and with the utmost professionalism, targeted appointments. Your sales representatives know in advance what the potential of the prospect is, their current needs, so they can prepare their meeting with complete peace of mind.
- Telesale
From time to time, on the occasion of the release of a new product or a new service that you offer, we communicate to your customers and prospects your offers by a much more effective means than an email, a fax, or a direct mail. . The feedback is immediate. We can go as far as taking orders.
Technicians and Hot Liner
After recruitment and training adapted to your needs, we put in place motivated and competent after-sales service technicians or hot liners, who will ensure the best quality of service for your customers.
Advisors
- Customer satisfaction survey
This is often the way to evaluate the real performance of your services, to be able to reduce your weak points, and thus accentuate your strength.
- Event planning
Our teams are trained to organize your open days, or your product presentation around the world.
- Secretariat
Your number is redirected to our operators who will handle calls in your absence.
And in a completely transparent and seamless way for your customers.
- Contact center
Response by email or telephone to your customers’ requests.